Welcome to MyAbelia Chat ("MyAbelia," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile applications, AI-powered chat services, and any related products or services (collectively, the "Service"). By using MyAbelia Chat, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information: a. Personal information Information you voluntarily provide, including: • Full name • Email address • Phone number • Username • Profile information • Account credentials b. Chat and user content We collect the messages, prompts, files, and other content you submit while using MyAbelia Chat. c. Usage information We may collect information about how you interact with the Service, including: • Pages visited • Features used • Session duration • Click activity • Performance data • Crash reports d. Cookies and similar technologies We use cookies and similar technologies to: • Keep you signed in • Remember your preferences • Improve performance • Analyze usage • Enhance security You can manage cookies through your browser settings.
We use your information to: • Provide and operate the Service • Respond to your requests • Generate AI responses • Improve AI performance and user experience • Personalize content • Detect fraud and abuse • Maintain platform security • Process payments (where applicable) • Send service-related communications • Comply with legal obligations
Your conversations may be processed by artificial intelligence systems to generate responses and improve service quality. You should avoid sharing: • Passwords • Banking information • National identification numbers • Medical records • Highly confidential information Unless necessary for the specific service you are requesting.
Depending on your jurisdiction, we process personal information based on: • Your consent • Performance of a contract • Compliance with legal obligations • Legitimate business interests • Protection of vital interests
We do not sell your personal information. We may share information with: • Cloud hosting providers • Payment processors • Analytics providers • Customer support providers • Security and fraud prevention partners • Government authorities when required by law • Professional advisers (such as auditors or legal counsel) All service providers are expected to protect your information and use it only for authorized purposes.
We retain personal information only for as long as necessary to: • Provide the Service • Maintain your account • Meet legal and regulatory obligations • Resolve disputes • Enforce our agreements When information is no longer required, we securely delete or anonymize it.
We implement reasonable technical and organizational safeguards to protect your information, including: • Encryption where appropriate • Secure servers • Access controls • Authentication measures • Security monitoring • Regular security updates No system can guarantee absolute security, but we work continuously to protect your data.
Your information may be processed or stored in countries other than your own. Where required, we take appropriate measures to protect your personal information during international transfers.
Depending on applicable law, you may have the right to: • Access your personal information • Correct inaccurate information • Delete your personal information • Restrict processing • Object to certain processing activities • Withdraw consent where processing is based on consent • Request a copy of your data (data portability) To exercise these rights, please contact us using the information provided below.
MyAbelia Chat is not intended for children under the minimum age permitted by applicable law without parental or guardian consent. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time. When significant changes are made, we will revise the Last Updated date and, where appropriate, notify users through the Service. Your continued use of MyAbelia Chat after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us: MyAbelia Chat Support Website: https://myabelia-chat.abelia-express.com/
By accessing or using MyAbelia Chat, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your information as described in this Policy.